Privacy Policy

Effective Date: 01-June-2026

At Shy by Shumaila, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

  • Full Name

  • Email Address

  • Phone Number

  • Shipping and Billing Address

  • Order Details

  • Payment Information (processed securely by our payment partners)

  • IP Address and browser information

  • Cookies and website usage data

We do not store your debit or credit card details.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your orders

  • Communicate order updates

  • Respond to customer support inquiries

  • Improve our products and services

  • Prevent fraud and unauthorized transactions

  • Comply with legal obligations

3. Payment Security

Payments made through our website are processed by trusted third-party payment providers using secure encryption technologies.

Shy by Shumaila does not have access to or store your complete payment card information.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

Your information may only be shared with trusted third parties when necessary, including:

  • Courier and logistics partners for order delivery

  • Payment gateway providers for secure payment processing

  • Government authorities where required by law

These partners are required to handle your information securely and only for the intended purpose.

5. Cookies

Our website may use cookies and similar technologies to:

  • Improve website performance

  • Remember your preferences

  • Analyze website traffic

  • Enhance your shopping experience

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and organizational measures to safeguard your personal information against unauthorized access, alteration, disclosure, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure.

7. Marketing Communications

If you subscribe to our newsletter or promotional updates, we may send you marketing emails or messages.

You may unsubscribe at any time by following the unsubscribe instructions included in our emails or by contacting us.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

We encourage you to review their privacy policies before providing any personal information.

9. Your Rights

You may contact us at any time to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your information where legally permitted

  • Ask questions regarding how your information is handled

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements.

The latest version will always be available on this page.

11. Contact Us

If you have any questions regarding this Privacy Policy or your personal information, please contact us:

Email
shybyshumailaoffice@gmail.com

WhatsApp & Phone
0335-8297480